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Frequently asked questions

What is the return policy?

At FUSEME, each product is handcrafted with care and made to order. While we do not offer returns, we’re happy to help with exchanges in case of any damage or issue. Your satisfaction matters to us — feel free to reach out, and we’ll do our best to make it right!

Are any purchases final sale?

Yes, all purchases are final. We do not offer returns — but if there’s any issue with your order, we’re happy to assist with an exchange. Please note, the courier cost for exchanges must be covered by the customer.

When will I get my order?

Once your order is confirmed, we process and ship it within 4–5 working days. You’ll receive a tracking update as soon as it’s on the way. Thank you for your patience — we’re excited to deliver a piece of FUSEME to your space!

How much does shipping cost?

Shipping is calculated based on your location and items in your order. You’ll always see the final shipping cost before you complete your purchase. Shipping is free across India. For international orders, charges may vary and will be shown at checkout.

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